To Add a SmartMAP Incident Marker

This procedure details the steps in SmartMAP for adding an incident marker.
  1. If necessary, open SmartMAP
  2. Select the marker button to present the marker menu
    The marker menu will open in the top left of the SmartMAP map.
    CAUTION: Only one incident marker can be placed on the SmartMAP map at one time. If a second incident marker is placed, a dialog will be presented asking the user to either Clear the previous marker or Cancel the new marker. Selecting Clear will remove the previous marker and clear any highlighted hydrants and preplans.
  3. Select map marker Incident to place a new incident marker
    Tip: Incident markers can also be placed by searching for a location using the SmartMAP Search.
    An incident marker will be placed in the top left of the SmartMAP map.
    Troubleshooting: If the map is zoomed in after a map marker has been added but before it is re-positioned, it may no longer be in view. To reveal the marker, users should zoom the map out and then place the map marker before zooming the map.
  4. Depending on device type, use one of the following gestures to re-position the incident marker
    • Touch-based devices - use a tap and drag gesture
    • Mouse-based devices - use a click and drag gesture
  5. Select the incident marker to reveal the marker label
    A label will be displayed above the marker.
    Note: Incident marker labels display the address of the incident marker, and buttons to display Nearby Hydrants and Preplans and to Remove Marker.
  6. Select Nearby Hydrants and Preplans to highlight any nearby hydrants and preplans, as well as to present the incident info panel
    Nearby hydrants and preplans will be highlighted and be made selectable from the SmartMAP map. The incident info panel will be presented in the bottom right of the screen.
An incident marker has been successfully added using SmartMAP.