To Change a User Account Password using CityScape Admin

This procedure details the steps in CityScape Admin for changing the Account Password for a user account.
  1. If necessary, navigate to CityScape Admin
    Note: The user account used during login must have the Organization Admin role. For assistance, please contact APX.
  2. Select User Accounts Accounts
  3. In the displayed user account list, select Manage for the desired user account
    Account details for the selected user account will open.
  4. In the Account Password text field, enter a new password
    Note: Account passwords must be at least 8 characters, and contain at least three of the following: lowercase letter, uppercase letter, numeric digit or special character.
  5. Select Save
A user account's password has been successfully changed in CityScape Admin.