To Manually Sync Up an Inspection OR Sync Down the CityScape Databases

This procedure details the steps in SmartInspect for manually syncing up an inspection, syncing down the building index, the inspection request database, or the inspection reports database.
  1. If you already have an inspection open in the foreground within SmartInspect, tap Map to return to the application map.
    SmartInspect will open to the application map.
  2. At the application map, tap Settings
    The settings menu will open.
  3. Tap Sync Status
    The sync status menu will open.
  4. For the desired inspection, check the sync status icon to determine the sync status
    Note: The sync status for a inspection will be Green if synced, and Red if unsynced. The building index database, inspection request database, and inspection reports database will always initially display the Question Mark unknown status icon.
  5. For the desired inspection, or any of the CityScape databases, tap the Sync icon to sync with the CityScape server
    Tip: Tap Sync All to sync up all unsynced changes, and sync down the CityScape databases.
A manual sync has been successfully completed.