To Generate a New Inspection Request (Existing Occupancy)

This procedure details the steps in SmartInspect's Admin Portal for generating a new inspection request for an existing occupancy.
Note: For generating a new inspection request for a new occupancy, see To Generate a New Inspection Request (New Occupancy).
Note: Ensure that SmartInspect has been selected from the CityScape Admin portal. For more information, see To Access SmartInspect on CityScape Admin.
  1. Select Inspection Requests Inspection Requests
    A list of outstanding inspections will appear.
    Note: If a user has only the Inspector role, they will only see inspections assigned to them and unassigned inspections. Clerks and Inspector Managers will see all generated inspection requests.
  2. Select New Request
    An Inspection Request Form will appear.
  3. In the search bar, enter a search term for the desired occupancy
    Note: Valid search terms include the street number, street name, city name, or building name.
  4. From the drop-down list of search results, select an occupancy for which a new inspection request will be created
    Any available occupancy details, including building name, street number, street name, city/district, and province/state, will be added automatically to the appropriate fields.
  5. Enter information for the following required fields:
    • Inspection Type - Use the Drop-down List selector to select one of the available Inspection Types
    • Requested Completion Date - Use the Date Selector selector to select a completion date for the inspection
    • Inspector - Use the Drop-down List selector to select one of the available Inspectors
  6. If necessary, enter information for the following optional fields:
    • Comments - Enter any additional information about the inspection or inspection request
    • Email To - Enter the Email address to which the inspection report should be sent
    • Postal Code
  7. Select Submit Request
A new inspection request for an existing occupancy has been successfully generated in SmartInspect's Admin Portal. A confirmation window will appear.